Contact us
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Street addresses
Postal address
GPO Box 777, Melbourne, Victoria, Australia 3001
Please note this postal address is for MCEC postal items only. All event related items must be delivered by courier to the loading dock.
Event deliveries
MCEC has two loading docks, one for the Convention Centre (located on ground level of MCC) and one for the Exhibition Centre (located at the rear of MEC).
To be accepted, all event deliveries must have the correct delivery label attached.
Download the Convention Centre loading dock delivery label [0.13mb] Download the Exhibition Centre loading dock delivery label [0.15mb]
For more information on loading docks and deliveries, visit our event planning resources hub.
Opening hours
Our opening hours vary and are based on the events being held that day. The venue will always be open a minimum of one hour before the start of your event.
Enquiries by phone
General: +61 3 9235 8000
Sales: +61 3 9235 8210
Media: +61 3 9235 8944
National Relay Service
If you are deaf or find it hard hearing or speaking, the National Relay Service (NRS) can help you contact us:
TTY users call 133 677 then ask for 03 9235 8000
NRS chat users call 1300 553 467 then ask for 03 9235 8000
Internet relay users connect to the NRS at nrschat.nrscall.gov.au/nrs/internetrelay then ask for 03 9235 8000